Check the appointment book before you call a review fake. If no name and no day match, say you cannot find the visit, leave a phone number, and flag the review.
Free plan: generate up to 15 AI replies and post up to 5 to Google in total, no credit card required.
Walk-ins and guests booked under a friend’s name are the usual misses. Look at the week around the post before you write.
The reply does not list the names you checked. It says you cannot match the review to an appointment. A real client can call with the day and the name on the book.
Do not describe a guest you turned away, a color you refused, or a person who left mid-service. That identifies someone, even if you think it is the same writer.
Flag the review after you post. The reply tells the next client you could not find the visit. It does not declare victory.
The reviews on this page are invented to show a reply shape. They are not quotes from a customer. For a single draft of a review you already have, use the free review reply generator. No account is required for that one reply.
Example review
“Worst lash extensions I have ever had. Glue everywhere. Stay away.”
Reply
Thank you for the note. We do not offer lash extensions, and we cannot match this review to an appointment. Please call the salon with a name and a day if we should look again. We have flagged the review. [Your name], Owner
Example review
“Marisa ruined my color last Saturday. Still orange.”
Reply
Thank you for writing. Marisa has not been with the salon for some time, and we cannot match this review to a recent appointment. Please call us with the name on the book if you were in. We have flagged the review. [Your name], Owner
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