Our Story

About MagicReply

We're on a mission to help every business respond to customer reviews with the speed of AI and the warmth of a personal touch.

Why We Built MagicReply

We've all seen it: a business with great reviews but terrible response rates. Customers leave feedback—good and bad—and hear nothing back. That silence speaks volumes.

The problem isn't that business owners don't care. They're busy running their businesses. They don't have time to craft thoughtful responses to every review across Google, Yelp, and TripAdvisor.

So we built MagicReply: AI that understands each review, matches your brand voice, and generates professional responses in seconds. Now every customer can feel heard, and every business can maintain a 100% response rate.

2 sec
Average response time
5+
Platforms supported
100%
Response rate goal
24/7
AI availability

What We Stand For

AI That Helps

We build AI that amplifies human connection, not replaces it. Every response maintains your authentic voice.

Business-First

Every feature starts with a question: How can we help businesses build better customer relationships?

Time is Money

We know business owners are busy. That's why we built MagicReply to generate responses in seconds, not minutes.

Customer Love

Great review responses turn critics into fans. We help you show every customer they matter.

Our Journey

2024

The Problem

Watched businesses struggle to respond to reviews, losing customers due to silence.

2024

The Solution

Built an AI that crafts thoughtful, personalized review responses in seconds.

2024

Beta Launch

Tested with restaurants, hotels, and retailers who validated the approach.

2025

Public Launch

Opening MagicReply to businesses everywhere with free and Pro plans.

Ready to Transform Your Reviews?

Join thousands of businesses using MagicReply to respond to every review. Start free today and see the difference.