What's New at MagicReply
We're continuously improving MagicReply to help you respond to reviews faster and smarter. Here's what we've been working on.
Chrome Extension 2.0
Completely overhauled Chrome extension — AI replies now auto-inject directly into Google's review textarea, no copy-paste needed. Added tone and length selectors, generation timeout with cancel, retry on error, character count, and a reliable JWT-based auth flow.
Per-Location Voice Profiles
Voice profiles are now per-location instead of per-business, so each storefront speaks in its own voice. Edit voice traits inline, see learning progress and source replies, and auto-extract your voice from the first 10+ replied reviews when you connect.
Collections & Website Widgets
Handpick reviews for your website widget with a visual review picker, or let filters do the work. New grid and carousel layouts, live widget preview with syntax-highlighted embed code, and one-click embed for any website.
Review Request Emails
Send professional review request emails directly through MagicReply — no more mailto links. Emails go out via Resend with your branding, and each location gets a direct Google review URL you can share anywhere.
Smarter Onboarding
Try a live AI demo before connecting Google, browse industry-specific sample reviews, and see a stats banner the moment you activate. Plus post-reply celebrations for free plan users, explicit billing disclosure, and clearer trial messaging.
Free Plan: 5 AI Replies
Bumped the free plan from 3 to 5 AI replies. Added a persistent usage meter on the Reviews page, clear free-tier messaging, and contextual upgrade prompts so you always know where you stand.
Google Business Profile Revamp
Edit per-location profiles, search and bulk-select locations, and access expanded business data including hours, categories, and metadata. The Integrations page is now a dedicated Google Business hub.
Mobile & Performance
Sticky pagination on mobile, vertical analytics tabs, improved auto-reply editor layout, and focus traps for accessibility. Under the hood: lazy-loaded hero images, WebP assets, rAF-optimized animations, and AI crawler access for better SEO.
Auto-Reply Rules Engine
Configure rules to auto-respond based on star rating, keywords, or sentiment. Set response delays, approval workflows, and override options to stay in control while saving hours every week.
Bulk Reply Generation
Generate and post replies to multiple reviews at once. Select reviews from your inbox, generate AI responses in batch, review them all, and post with a single click.
Analytics Dashboard
Track response rates, sentiment trends, and review metrics over time. Understand how your reputation is evolving with visual charts and exportable reports.
Improved Response Quality
Enhanced AI model for more natural, context-aware replies. Responses now better reference specific details from each review and match your brand voice more accurately.
Brand Voice & Tone Selection
Choose from 10 tones — professional, friendly, apologetic, appreciative, confident, humorous, sarcastic, empathetic, enthusiastic, and casual — for your AI-generated replies. Set different default tones for different star ratings.
Team Collaboration
Invite team members with role-based permissions and approval workflows. Managers can review and approve replies before they go live.
Website Review Widget
Embed a review widget on your website to showcase your best Google reviews. Works with any website builder -- one line of code, zero maintenance.
Voice Profile
Extract your brand voice from existing replies. MagicReply analyzes your greeting style, sign-off, vocabulary, and tone — then writes just like you do.
Faster Reply Generation
60% faster AI response generation across all plans. What used to take several seconds now happens in under a second, so you can move through reviews faster than ever.
Google Business Profile Integration
Connect your Google Business Profile and manage all your reviews from one dashboard. Secure OAuth login, automatic review syncing, and one-click reply posting.
Try the Latest Features
Start free and experience all the improvements we've shipped. 7-day Pro trial — cancel anytime.