Generate professional replies to your public reviews and earn 35% more revenue¹ with our AI platform.
MagicReply supports reply generation on all platforms
Our Features
Automated AI Review Responses
When a business replies to at least 25% of their online customer reviews, on average, they earn 35% more revenue. That's why MagicReply maximizes your reply count - and quality - automatically with AI under your guidance.
Review Alerts
Negative reviews can stop an average of 40% of buyers from wanting to buy from a business. So MagicReply alerts you of all of your reviews, automatically writes a sincere reply to disgruntled reviewers. It can even offer them an incentive to re-write a negative review if you so choose!
Review Curation
91% of customers from the ages of 18 to 34 trust online reviews just as much as personal recommendations. That's why our suite enables you to request more reviews and collect them with Google integrations and our request forms!
AI Insights
Maximizing your rating and positive reception is crucial as About 50% of consumers need to see at least a 4-star rating to consider a business. Our AI-powered insights tool provides you the information you need to know how things are going - and how to improve them.
Our Pricing
Monthly
(10% OFF)Spark
A convenient plan for those getting started managing their online reputation. Bootstrap your customer engagement process with enough generations for your business.
$19.99
per
month
This Includes:
- 1 review source
- 10 reply generations per month
Starter
The plan for self-employed users with a significant online reputation to manage. Boost your reputation and bring in new customers with tools built to take care of things for you.
$49.99
per
month
This Includes:
- 1 review source
- 15 reply generations per month
Premium
Best DealThe Plan for small businesses. Manage all of your reviews in one place. Get unlimited access to reply generation for as many reviews as you like - at the click of a button.
$99.99
per
month
This Includes:
- 2 review sources
- 50 reply generations per month
- Generate Replies in Bulk
Pro
Includes everything in Premium, and enables management of up to 5 business locations. Pro unlocks your customer engagement team's potential for all your locations.
$299.99
per
month
This Includes:
- 5 review sources
- Unlimited reply generation
- Generate Replies in Bulk
- Request Customer Reviews
- Automated Review Alerts
- Automated Reply Generation
Replying to Customers is Necessary
In the current digital age, online reviews play a pivotal role in shaping the reputation of your business. They're the digital equivalent of word-of-mouth advertising and, thus, have a tremendous impact on customer decisions. As a business owner, proactively managing these reviews – replying to them consistently and systematically – is paramount.
Responding to online reviews isn't just about placating the dissatisfied customers. It's also about appreciating the happy ones and demonstrating to potential customers that you're invested in delivering a great product or service. But, as a business owner, you may already have a lot on your plate. This is where an Artificial Intelligence powered tool like MagicReply is a game-changer in managing your online reputation.
How Replies Benefit your Business
According to G2, research on public reviews shows the following: (G2)
75% of businesses don’t even respond to their reviews. (Womply)
Businesses that respond to just one customer review earn 4% more revenue on average. (Womply)
When a business replies to at least 25% of their online customer reviews, on average, they earn 35% more revenue. (Womply)
To out-do your competitors, you need to respond to at least 30% of your reviews. (Uberall)
People spend around 49% more money at businesses that respond to their customer reviews. (Womply)
53% of customers expect a business to reply to their online review within seven days. (ReviewTrackers)
41% of customers say that when brands reply to their online reviews, it makes them feel the company really cares about their customers. (Bazaarvoice)
Not replying to customer reviews puts companies at risk of increasing churn by 15%. (Chatmeter)
89% of consumers read replies to reviews. (BrightLocal)
Seven out of 10 consumers changed their opinion about a brand after the company replied to a review. (Marketing Charts)